We serve our patties medium. This is indicated in our menu at least two times.
Our buns contain dairy.
There is no refund or replacement regarding medium (pink) patties.
Customers must indicate that they would like their beef patties well done when ordering.
Patties cannot be returned to the grill to be cooked once we have started assembling the burgers.
Burgers cannot be returned once eaten.
It is the customer's responsibility to advise us about allergies and intolerances. It is the customer's responsibility to enquire about the ingredients.
1. Gift Vouchers are valid from the date they are issued until date indicated.
2. In the event a date is not stated on the voucher, voucher is valid for 12 months only.
3. Voucher cannot be exchanged for cash.
4. Voucher cannot be used in conjunction with another promotion, voucher or special.
5. Burgerfiend does not hold any responsibility for the loss, damage or theft of gift voucher. A replacement voucher will not be issued.
6. Gift voucher cannot be duplicated
7. Burgerfiend will not issue a refund in the event that the business cease trading.
8. In the event that Burgerfiend changes ownership, it is the current owner/ operator's decision to honour any gift vouchers.